China has emerged as an economic superpower in the recent
past. Having focused on a large domestic population in their initial years, Chinese
enterprises are now looking at overseas expansions to fuel their next wave of
growth and establish themselves in the global economy. These expansions have
been directed both towards the developed and the developing world, based on the
requirements of the enterprises.
Overseas expansion, especially westward, brings with it
significant challenges. The following are 2 of the most significant and
difficult challenges which, according to me, Chinese enterprises will have to
face on a macro level in their effort of expanding overseas.
Leadership
Development – Hiring and developing manpower for managing the overseas
operations of Chinese enterprises is one of the biggest problems these enterprises
face. According to a McKinsey survey conducted during the 2008 Boao Forum,
nearly 88% of the Chinese firms believed that shortage of right talent is the
leading cause of failures in their overseas investments. Enterprises have 2 options here -producing domestic talent and
placing them overseas or hiring international talent with multinational
experience.
In the first case, enterprises need to work closely with
leading Universities to generate talent which is a good fit for and capable of
managing international operations of the business. The working of the firm in
China and overseas would be very different due to political, legal, cultural
and regulatory issues. This has to be clearly taught to Chinese students who
are being trained.
In the second case, Chinese enterprises will need to contend
with their image (which is discussed below) and uncertainties in the minds of
potential recruits. These uncertainties revolve around issues like salary
levels, human resource policies, employee morale levels, working environment
and so on.
International Image & Acceptance – This
is a problem which companies from developing countries have to face when trying
to enter a country more developed than it. Since the working environment and
processes in the developing world differ significantly from the conditions in
the developed countries, this gap tends to create an uncertainty and image
about the professionalism of companies coming from developing countries, which
affects their acceptance in the developed world. Other than business factors,
political factors also play a role. The image of the Chinese Government in the
world tends to get associated with Chinese enterprises as well. This again affects
the way these enterprises are perceived. Also there is a factor of anxiety and
arrogance which plays a role. Companies and Governments of the developed world
tend to dissuade enterprises from developing countries to enter their countries
in order to protect their interests. Also they develop the fear and arrogance
which is associated with an underdog growing to beat a favorite.
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