Kodak was an old company (founded in 1888!) and everyone in
America and their grandparents knew that Kodak was synonymous with taking
pictures. They used their powerful brand penetration and goodwill to
thrive in adjacent markets, like VHS tapes. They even created
Figment, their own Disney character, for Epcot.
Then digital cameras became affordable. Film sales
dropped in 2001. Kodak unwisely attributed this to the September 11
attacks. By 2005, the increasingly obvious death of film had forced them
to beef up their digital units, and they ranked first in US digital camera
sales. In theory, Kodak had figured out the digital camera market.
But unlike intricate film cameras, which can only be
manufactured by companies with large amounts of capital and require years of
R&D to perfect, digital cameras were easy and cheap to produce.
In two years, increased competition made Kodak number four
in the US. That same year the iPhone was introduced.
By 2010, they ranked seventh place, with traditional cameras
losing market share to smart phones.
Kodak struggled to turn a profit. They tried making inkjet
printers, laid off thousands of workers, and used patent litigation as a source
of revenue. Before they filed for bankruptcy in 2012, Kodak was so desperate
for cash that they considered auctioning off their decades worth of patents.
(story taken from www.devicemagic.com)
Lessons Learnt from the Kodak Story:
- Always watch for the next big thing and be flexible to
make changes. Being late movers and rigid leads to your company falling behind competition.
As they say, ‘Adapt or Perish’.
- Always stick to your core offering. Kodak tried to reinvent
itself when they felt they were lagging behind. Had to stuck to simple and easy
to use cameras, they would not have fared the way they did.
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