User conversion rate refers to the percentage of visitors ho
end up taking up a desired action. It depends on various factors which have
been detailed below.
Value proposition – This
is the sum of all the costs and benefits of taking action. What is the overall
perceived benefit in your customer’s mind? Those perceived costs and benefits
make up your value proposition.
Relevance – How
closely does the content on your page match what your visitors are expecting to
see? How closely does your value proposition match their needs?
Clarity – How
clear is your value proposition, main message, and call-to-action?
Anxiety – Are
there elements on your page (or missing from your page) that create uncertainty
in your customer’s mind?
Distraction – What
is the first thing you see on the page? Does it help or hurt your main purpose?
What does the page offer that is conflicting or off-target?
Urgency – Why
should your visitors take action now? What incentives, offers, tone, and
presentation will move them to action immediately?
(source:
Qualaroo’s Guide on CRO)
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